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General Delivery Guidelines:
Floral Delivery Time
FORTIN GAGE offers same-day delivery on most floral orders placed before 2:00 PM in the recipient's time zone. We do not offer same-day delivery on some arrangements that use unique flowers or plants, such as exotics, due to the limited availability of these flowers and plants.
Scheduling Deliveries
FORTIN GAGE can guarantee delivery on a specific day, but cannot guarantee a specific delivery time during the day. On some occasions, the recipient may be called to ensure delivery on the date requested. Sunday delivery and delivery on certain holidays is not guaranteed.
What If The Recipient Is Not There?
FORTIN GAGE and it's affiliates take great pride in our delivery service. If the recipient is not at the address you requested when we deliver, we will generally try to leave the delivery using standard delivery guidelines to insure safety. If the delivery can not be left, we will tag the door noting that a delivery has been attempted and also leave a phone message if there is an answering machine and wait to hear back from the recipient to re-schedule delivery.
Commercial Buildings, Hospitals and Funeral Homes
In many cases, our staff is not permitted to directly deliver to the recipient. In these cases, our staff will follow the traditional guidelines established for the building we are delivering to. Package areas and mailrooms are all considered acceptable areas for delivery. Signatures will be obtained if possible.
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